( X-rays included)
We believe in clear communication and fair pricing to ensure your dental care is accessible and affordable.
For specific inquiries, feel free to contact our friendly team.
It is our practice policy to give patients full information about the cost of their dental work before any treatment is undertaken.
A written estimate and treatment plan will be provided for all dental treatment of more than one visit.
We offer patients a range of payment options, depending on their needs.
You may pay for your dental care by cash, or credit/ debit card.
An advance payment in the form of a deposit is required to secure all appointments.
As a courtesy to patients waiting for appointments, please give us at least 48 WORKING HOURS’ NOTICE to reschedule an appointment.
If sufficient notice is provided, your deposit will be re-allocated to your re-scheduled appointment.
We regret that the deposit is non-refundable if appointments are missed or rescheduled with less than 48 hours’ notice as this ultimately denies other patients access to care.
Regular patients are advised to schedule their next check-up in advance to avoid disappointment.
Payment in full is required to secure emergency appointments or same day appointments.
We reserve emergency slots for patients in the following circumstances:
An emergency or urgent assessment appointment costs £95 and includes X-rays and a course of antibiotics if indicated.
The dentist will advise you of additional treatment charges once your condition has been assessed.
Our team has the right to be treated with respect and politeness, and to work without fear of violent, abusive and/or intimidating behaviour.
Any guest not complying with this policy will immediately be refused any further care and be de-registered on our database. Further action may be taken if necessary.
A regular review of outstanding payments is undertaken by the Dentist/Reception and reminders are sent to patients who have missed payments.
If no payment is received within seven days a reminder will be sent inviting the patient to contact the practice regarding payment options.
If, following the second reminder, no payment is received, a final reminder letter will be sent and the patient advised that further failure to make a payment may result in the practice instructing a debt collection agency or taking legal proceedings.
Details of the agency will be provided to ensure that the patient knows who may contact them at a later date. The patient will be informed that, for the purposes of collecting the debt, their details may be passed onto a third party.